Platinum Credit LTD – Tanzania
Dar es Salaam
Platinum Credit Limited is a credit only Micro-Finance Company licensed in Tanzania under the Company’s Act
We’re Hiring
Relationship Officer 1
1 Position Available.
Main Responsibilities
- Ensure that the portfolio is performing within the company acceptable limits.
- Ensure conversions of pre-banking, demand and repossession buckets are within company acceptable limits.
- Ensure retention of customers.
- Address customer concerns/complaints
- Provide support to all other functions of the department and company
- Ensure all new customers are on-boarded successfully within 3 days of allocation.
- Ensure settlements are done timely and according to the company policies.
- Ensure constant and frequent communication with clients providing complete, concise account information and guidance.
- Prepare weekly portfolio performance reports.
- Daily conversion reports.
- Report on key findings, issues and concerns that arise.
Job Qualifications & Skills
- At least 2 years’ experience.
- Proficient in computer application.
- Ability to coach, lead and manage a team.
- Good Customer care skills.
- Good problem analysis and solving skills.
- Possess analytical, Good communication, and reporting skills.
- Work Stations: Dar es Salaam and Arusha.
How to Apply :
Applications should be submitted to [email protected]
Deadline: Thursday 30th March, 2023.
