You are currently viewing Relationship Officer at Platinum Credit LTD March, 2023

Relationship Officer at Platinum Credit LTD March, 2023

Share with your loved ones!

Platinum Credit LTD – Tanzania

Dar es Salaam

Platinum Credit Limited is a credit only Micro-Finance Company licensed in Tanzania under the Company’s Act

We’re Hiring

Relationship Officer 1

1 Position Available.

Main Responsibilities

  • Ensure that the portfolio is performing within the company acceptable limits.
  • Ensure conversions of pre-banking, demand and repossession buckets are within company acceptable limits.
  • Ensure retention of customers.
  • Address customer concerns/complaints
  • Provide support to all other functions of the department and company
  • Ensure all new customers are on-boarded successfully within 3 days of allocation.
  • Ensure settlements are done timely and according to the company policies.
  • Ensure constant and frequent communication with clients providing complete, concise account information and guidance.
  • Prepare weekly portfolio performance reports.
  • Daily conversion reports.
  • Report on key findings, issues and concerns that arise.

Job Qualifications & Skills

  • At least 2 years’ experience.
  • Proficient in computer application.
  • Ability to coach, lead and manage a team.
  • Good Customer care skills.
  • Good problem analysis and solving skills.
  • Possess analytical, Good communication, and reporting skills.
  • Work Stations: Dar es Salaam and Arusha.

How to Apply :

Applications should be submitted to [email protected]

Deadline: Thursday 30th March, 2023.

Source link

Share with your loved ones!

Leave a Reply